Interpersonal communication is the process by which people exchange information, feelings and meaning through verbal and non-verbal messages, it’s a face-to face blogger.comersonal relationship is a strong or close association or acquaintance between two or more people that may range in duration from belief enduring 17/8/ · 8/28/ Karl Buckley Course: Interpersonal Communications / - T, ThPaper: Essay 1a Prompt: Face to Face and Mediated relationships Page count: 5 The benefit to having a face-to-face relationship / conversation is all the signs a person can pick up on without the sender knowing they are being sent. The senders most of the time do not know The interpersonal communication is always two-way communication where participation of both sender and receiver is important. The essay described the role of communication and the elements of communication. Both verbal and non-verbal features of communication have same importance which has been discussed here
Essay on Interpersonal Communication
Interpersonal skills are defined as those skills that one needs to communicate effectively in a group or with another person. There are some core areas which can bring effective interpersonal communication through verbal and non-verbal means.
The communication through verbal means are, effective listening, questioning, self-awareness, facilitating or helping, communicating through oral presentation, being assertive and reflecting. The communication through non-verbal means is gestures, facial expression, essay on interpersonal communication, postures, and gaze and paralinguistic cues. The paper discusses the interpersonal skills of feedback, listening and questioning and their benefits in the effectiveness of the communication.
The advantages of using this skill in a particular field are discussed and different views of the people are put to give in-depth information about the methods of interpersonal communication skill. In this essay, the importance of interpersonal communicational skills in the area of software project management has been discussed. The success factors of the business organizations which are handling the software development projects are highly dependent on the project development.
Software project development is dependent on the efficiency of the team work. Software developments are handled by a team of employees who have to work collaboratively for achieving the corporate goal. In this context, the interpersonal communications are very important for making the objectives clear to all the employees associated in the project.
The three major interpersonal skills and their used in the organization communication have been discussed in the following section Beebe et al. Listening is a vital for effective communication. One of the common cause of mistakes, misunderstanding, lost customers and sales is due to poor listening. The productivity of a person reduces due to poor listening, the employee turnover of a company increasing because the employee feels that managers do not listen to them.
Good and attentive listening makes the task easy Knapp et al. Poor listening of the managers may make them loose the opportunities and create tussle between the managers and employees. Listening improves relationship in an organization, it increases the credibility and trust and willingness to work more towards the organization. It reduces the misunderstandings and hence the chance of error. Less error reduces the cost of an organization and enhances their profit.
Further, better listening improves productivity and teamwork De Janasz et al. There are several benefits of good listening, such as it essay on interpersonal communication your time. The people who listening carefully generally makes less mistake and work more effectively. Good listening is explained by CARESS model which explains that as a person begins to concentrate, acknowledge, research, exercise, emotional control, essay on interpersonal communication, sense and structure, their ability to receive the message accurately increases Beebe et al.
Listening with concentration helps to eliminate the surrounding noise and receive the message clearly. If a person acknowledges the listening, it helps the speaker to send a much clearer message. If the listener some research about the topic before the listening then it helps to prompt questions and understand the message in depth. Listening with emotional control helps to concentrate on understanding the message regardless of being a provocative message.
Listening the message and organising the information in a particular structure improves and retain the understanding of the message Lane et al.
The two major types of questions asked are of open and closed in nature. Open questions cannot be answered in objective form, i. It required to be explained with dialogues and sentences.
Closed end questions helps to understand the information more correctly and promptly. It is used to gather information in details. Question helps to clarify the doubt in the conversation and helps in expanding the topic to gather more information. Some questions are directing and assist in getting the answer to the point. If required, questioning also helps to direct the information to different topic, or assist in coming to a particular decision Baker et al, essay on interpersonal communication.
There are different ways in essay on interpersonal communication questioning can be done. Proper planning and good understanding of the questions can help in coming to effective conclusion, essay on interpersonal communication.
Good strategic questions benefit in a fruitful conversation. Funnel technique of questioning starts from broad questions and then narrows down to specific questions to get into the depth of the topic Li and Lam Interpersonal skill of communication through questioning, if done by keeping the questions simple, then it helps to remove confusion among the people and is beneficial for the long term growth of the product.
The questions keep the focus on the topic and bring more clarity in the conversation. Communication essay on interpersonal communication asking questions avoid ambiguity and manipulation of words, It has helped in gaining information, building trust, verify information and stimulate the opinions and views of others Sommer and Kulkarni Interpersonal communication through feedback method can also be an effective means of communication.
Several problems of communication can be solved by simply asking the consumers to fill up the feedback form and later using the information on the feedback form to make the communication better and to work on the loopholes to be expertise in the communication skills Ditton et al. Feedback forms are beneficial in understanding the customer better as the customer generally write the truth on the form to avoid uninterrupted services.
The feedback method helps to give correct definition to the problems. The words used in conversation may be different from the words written on the feedback form. The people are generally more careful in writing words to describe the problem than using in oral communication.
Feedback gives clarity of thought and avoids making assumptions due to the wrong usage of words in oral communication. Feedback forms acts as a source of data to collect information from the customers and to know their actual requirement and accordingly take necessary actions to make the communication fruitful in the future Baker et al. The questions used in feedback forms helps to take information from different angles and are beneficial in understanding the different aspects of the topics.
It is beneficial in taking different views about the topic and then work on the betterment of the topic by making necessary changes. It is beneficial in keeping the people updated with the everyday changes and makes the communication more informatics Plummer The essay discusses the three major methods of interpersonal skill of communication. They are feedback method, questioning method essay on interpersonal communication listening method. These methods are the most effective method of communication and enhance the results from the communication.
They helps in getting the maximum out of the communication and brings better understanding of the topic and going to the depth of the information. Communication if done effectively can solve major problems and increase productivity of essay on interpersonal communication interaction between people which in turn bring productivity in the place of work and in the particular field of description.
Baker, A. and Blanchard, C. Feedback and organizations: Feedback is good, feedback-friendly culture is better. De Janasz, SZ, Crossman, J, Campbell, N and Power, MInterpersonal skills in organisations, 2 nd edn, Mc-Graw-Hill Education, North Ryde, NSW, pp. Ditton-Phare, P. and Loughland, C. Pilot Evaluation of a Communication Skills Training Program for Psychiatry Residents Using Standardized Patient Assessment.
Academic Psychiatry, pp. Knapp, essay on interpersonal communication, M. and Caughlin, J. Pearson Higher Ed. Lane, H. and Auerbach, D. Learning intercultural communication skills with virtual humans: Feedback and fidelity. Journal of Educational Psychology, 4p. My Assignment Help. Interpersonal Communication Skills. My Assignment Help Interpersonal Communication Skills [Online]. Interpersonal Communication Skills [Internet].
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Chapter 3 - Interpersonal Communication and the Self
, time: 31:15Essay about Interpersonal Communication - Words | Bartleby
Interpersonal communication is the process by which people exchange information, feelings and meaning through verbal and non-verbal messages, it’s a face-to face blogger.comersonal relationship is a strong or close association or acquaintance between two or more people that may range in duration from belief enduring The essay discusses the three major methods of interpersonal skill of communication. They are feedback method, questioning method and listening method. These methods are the most effective method of communication and enhance the results from the communication 11/5/ · Arguably, interpersonal communication is a very vital skill that people must use in daily life including in career development and achieving their goals. As a matter of fact, interpersonal communication involves sending and receiving messages with both negative and positive results and is affected by different factors
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